DELIVERY & SHIPPING

UK SHIPPING

Orders over £50 receive Free Shipping.
Standard Deliveries within the United Kingdom usually arrive within 3-5 working days.
All orders are shipped Monday - Friday, excluding bank holidays and public holidays. We aim to despatch all orders on the same day, when the order is placed before 2pm, London GMT.
Please note, orders can be subject to a delay in despatch during busy periods or restock days.
All other orders that are under £50 will be charged a delivery fee.
During busy or sale periods please allow between 3-5 days from the day of purchase for your order to arrive. Outside the UK, allow up to 15-20 days for your order to arrive. If your order has not arrived within that time frame please check our FAQ's or email us at enquiries@darkmatterdetailing.com

LOST PACKAGE?

We ship via DPD LOCAL, DELSOL & Royal Mail which provides a secure and easily trackable method of shipping. If your package gets lost in transit, we will do all we possibly can to assist you.
We cannot be held responsible for packages once proof of delivery is generated.
Once the carriers have hold of the package, we cannot be responsible for shipped and delivered items that have been lost or stolen.
If you have any questions, please contact us at enquiries@darkmatterdetailing.com